The Fine Print
MY ANIMAL GUARANTEE:
All of my snakes are guaranteed to be sexed properly, outwardly healthy and will have voluntarily eaten a minimum of two ( 2 ) unaltered meals prior to availability.
(If by chance you happen to receive a improperly sexed snake by mistake, you must contact me by email within 24 hours of arrival to correct the situation.)
All meals taken will have been frozen/thawed ( FT ) pinky mice, unless otherwise stated.
This guarantee will stay in effect for 2 weeks ( 14 Days ) from purchase date to allow your snake(s) to settle in and feed for you.
Purchase date is determined by the date I receive payment. That info will be verified by an email sent to you explaining that your payment has been received.
This guarantee is for animals purchased at FULL LIST PRICE ONLY!! After the 14th. day, ALL liability on my part will then TERMINATE.
Live arrival guarantee applies ONLY to shipments that are accepted on the FIRST delivery attempt. If no one is available to receive shipment at specified address given on the FIRST delivery attempt, and package is not handed directly to the customer (or agent of customer) by express customer request or via signature waivers with the carrier (packages left on porch/doorstep), the live arrival guarantee is VOID, NO EXCEPTIONS !
Live arrival guaranteed if shipment is to be picked up by customer (or requested agent of customer) at a STAFFED FedEx location and the package is picked up within five ( 5 ) hours of it's arrival to the FedEx location. ALL guarantees are VOID if package is not picked up the same day of it's arrival to the FedEx location.
If there is a problem with the snake(s) at arrival/pick up, you must contact me by email within 2 hours of obtaining the package.
If by some odd chance there is a DOA (dead on arrival)....clear visible proof pictures of said DOA are required to be submitted to me by way of email before action is taken to correct the incident.
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MY TERMS:
If a problem arises with the snake(s) purchased, you must contact me by email within the specified time limit......( 14 days ).
I check my emails daily, so this would be the most beneficial means of contacting me.
The customer will be responsible for any and ALL shipping charges to have the snake(s) shipped back to me and to have your snake(s) REPLACED.
ALL shipping charges are NON-REFUNDABLE.
There will be NO CASH REFUNDS given. If I can not replace your snake due to it's EXACT type (species/morph/gender) being out of stock, you will be given a credit towards choosing another type of snake(s) of the same gender at equal value of your original purchase price, excluding shipping cost.
Absolutely NO animals are subject to replacement due to dispositions. Although most captive hatched snakes are very docile, we can not control their temperaments.
Making a purchase binds you to have fully read, understand, comply and agree to ALL terms and conditions listed.
Failure on customers part to fully read all terms and conditions before making a purchase does not make them exempt from these terms and conditions.
Prices are subject to change without notice.
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PAYMENT METHODS:
I accept Postal Money Orders ( from the Post Office ONLY ) I will not accept any other type of money order, sorry.
I also accept payments made via Paypal.
Please be sure to contact me with your interests BEFORE making a paypal payment as shipping charges differ from location to location.
NOTE: Any paypal payments made without contacting me first and giving you an exact shipping charge will simply be refunded.
PAYMENT PLANS:
Sorry, but I do NOT offer payment plans.
I have tried this in the past and it did not work out so well as I found ANYTHING CAN HAPPEN,
so I decided the best way to avoid unforeseen problems is to no longer do payment plans.
HOLD FOR PAYMENT:
I do NOT hold snakes awaiting payment however, I do not mind holding snakes (within a REASONABLE time period...TWO WEEKS MAX), awaiting a shipping date
with payment (including shipping cost) made IN FULL.
International purchases made awaiting shipment to the Hamm, Germany Show will be allowed a longer hold time.
I work on a FIRST PAY/FIRST SERVED basis...........snakes are NOT considered sold until payment in full is received.
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TRADES:
I will sometimes consider trades if you have something I am interested in. In the event you have a trade offer for me and I accept, I DO NOT ship first.
You will be required to ship to me at your cost and I will ship to you at my cost, unless we come to another agreement.
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LAWS:
It is the customer's ( YOUR ) responsibility to know the laws on the species (Pantherophis Guttatus) in your county/city/state.
I will NOT knowingly ship Corn Snakes to any state that does not allow the sale, collecting and/or keeping of the species (Pantherophis Guttatus)
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MY SHIPPING TERMS:
( United States Shipping )
Shipping costs ( in most cases ) are $50 within the US for overnight shipping/delivery service through FedEx ~ FedEx Certified Shipper
It will require your zip code to get/give an accurate shipping quote. If charges differ, you will be notified.
Shipping is only done on MONDAY, TUESDAY and WEDNESDAY of the week for the respective next day delivery.
Weekend shipping is NOT available.
All shipments ( in most cases ) are sent express priority overnight delivery and are due to be delivered by 10:30 a.m. next day to your door/specified address. In the event that your package is not delivered by specified time ( available by tracking # ) PLEASE DO NOT contact carrier.
Contact me and I will deal with the problem myself.
NOTE: I am not responsible for delayed shipments due to weather conditions or delays that are in fault of carrier.
Shipments are made in appropriate sized, marked shipping boxes. Boxes are lined on ALL sides with styro panels for extra insulation.
Heat or Cold packs will be used when needed, dependent upon weather ( Temp.) conditions.
I will NOT ship in extreme weather (temp/severe) conditions if I feel it's not safe for the snake(s).
This policy not only protects the safety of the snake(s), but it also protects your purchase.
In the event you are determined for me to ship against MY judgment due to weather conditions, ALL guarantees will be VOID.
NO animal(s) will be shipped until payment is received IN FULL, this includes the price of the animal(s) and shipping charges, unless another agreement is made.
( International Shipping )
I do not personally provide export services, however you can make arrangements with my licensed import/export broker here in the US to handle all requirements for your order to be shipped to you. I will simply be sending your shipment to the licensed broker here in the US.
Minimum order amount for international orders is $250 USD ( US Dollars ) excluding shipping charge and must be paid IN FULL, in advance via Paypal ONLY.
FedEx Priority Overnight shipping charges to US broker will be added to your order total.
Snake(s) are not considered sold until FULL payment, including US shipping charge is received.
I will be responsible ONLY for shipping and guaranteeing live arrival of your snake(s) ordered to the broker within the US.
Once the US broker receives package, ALL liability on my part will then terminate.
I will not be held responsible for any losses in transit, or violations of law(s) of shipping to you from the US import/export broker.
US broker does have live arrival guarantees that will be provided to you through their terms of service.
Thanks, Walter
